Returns & Exchanges

At Sabrent, we stand behind our high-performance storage and connectivity solutions with a hassle-free 30-day return policy for all products purchased directly from our store. If you are not completely satisfied with your hardware, we provide a streamlined process for replacements or full refunds to ensure your workflow remains uninterrupted.

Return Process

• 1.
  Initiate RMA Request

  Visit our online support portal and submit a Return Merchandise Authorization (RMA) request using your order number and the serial number found on your device.

• 2.
  Secure Packaging

  Place the item in its original packaging including all cables, adapters, and manuals to ensure the product is protected and eligible for a full refund.

• 3.
  Shipping and Labeling

  Affix the provided RMA label to the outside of your package and ship it to our designated service center using a trackable shipping method.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition and functionality, we will process your refund or ship your replacement unit within 3-5 business days.